Service operations

In the "Profile" section, you can perform the following service operations:

Change PIN

To change your PIN in Hideez Authenticator, follow these steps:

You have three attempts to enter the current PIN.
If you enter the incorrect PIN three times, you will not be able to change it until you successfully authenticate using the correct current PIN.
PIN change is only possible after entering the current PIN, even if biometric login is enabled.

Note: Remember your new PIN! If you forget it, you will need to delete the key and register it again.

Restrictions:

You have 10 attempts to enter your PIN.
After 5 unsuccessful attempts, each subsequent attempt can only be made after 3 minutes.
If you enter the wrong PIN 5 more times after that, all data in the app will be erased, and you will no longer be able to use your accounts for authentication.

You can enable biometric authentication alongside your PIN to access your authentication accounts.

Once enabled, biometrics can be used to log in to the app without entering your PIN.

Note: You can disable biometrics and use only your PIN. However, this reduces security, and we do not recommend it.

You can choose from the available interface languages:

This section provides an overview of the app's key features.

In this section, you will find:

Here, you can request a trial version of the software.

If necessary, you can send a report to improve the product or investigate a specific issue.

Note: Log files containing event records do not store or collect personal information.

You can erase all data from the app:

Attention: After you erase all data in the application, you will no longer be able to:

Last updated 29 days ago